Terms of Services - PAID Hosting
The service that is a subject to the following agreement is distributed by ALCOM
COMPUTERS and provided by Attractsoft GmbH, registered in Germany, Registration
No.: HRB 7963 KI.
YOU (the Client) should be aware that by signing up for an account with ALCOM
COMPUTERS, YOU absolutely agree to position data on our servers, thus making it
accessible to the wide public. Hence the Client accepts that it is beyond the
power of ALCOM COMPUTERS to restrict such access and guarantee the security of
your files. YOU are completely in charge of protecting your data on ALCOM
COMPUTERS servers, which suggests that you consider carefully each and every
piece of information before uploading it to your hosting account on ALCOM
COMPUTERS servers. Please avoid publishing personal data that could be easily
obtained by the wide public and consequently abused online.
By completing the order form and purchasing a hosting plan you agree and
understand that this represents your electronic signature of this document.
ALCOM COMPUTERS PAID SERVICES:
- Service agreement
ALCOM COMPUTERS shall provide its Services to YOU [the Client] under these
Terms of Service (Agreement). The Agreement is intended to keep the
integrity of both ALCOM COMPUTERS and the Client and to protect both parties
from liability. This Agreement will be enforced to ensure the speed, power,
performance, and reliability of our services.
By completing the Order Form and any other documents or agreements
additionally specified in this Agreement, the Agreement constitutes the
whole act of convention between ALCOM COMPUTERS and the Client, thus being
the most significant document of the established relationship. In case a
court of competent jurisdiction considers that any of the Agreement's
provisions are invalid, unenforceable, or void, the remaining provisions
will completely reserve their validity.
The Client's side of the Agreement could be presented by an individual with
personal demands being over 18 years of age or a legal entity such as a
corporation, a limited liability company, etc. that is consistent with its
state's legal system. Moreover, if a person represents the Client for some
reason, he/she should be legally authorized to act on his/her behalf, thus
accepting, executing and delivering the Agreement.
YOU understand and agree that the Service is provided on an "AS IS" basis
and that ALCOM COMPUTERS assumes no responsibility for the timeliness,
deletion, and failure to deliver or store any Client communication or
personalization settings.
- ALCOM COMPUTERS hosting services
- Bandwidth - Each hosting plan includes prepaid and fixed
bandwidth.
- Domains Hosted - ALCOM COMPUTERS hosting plans include
domain hosting. Each hosting plan has a limit on the number of domains
that can be hosted. For more information about the different plans refer
to our website.
- Free Domain Registration - Free domain names are available
ONLY with some annual(1,2 or 3 years) web hosting account subscriptions.
Free domain name registration applies to .com, .net, .org, .us, .biz and
.info domain names only for the initial year of registration. Each web
hosting account can use a maximum of one discounted domain name. Please
note that domain name registrations are final and cannot be refunded. In
the case of the following upgrades - from FREE plan to PAID plan and
from PAID plan to another PAID plan with more features - FREE domain
name registration is NOT included.
- Disk Space - Each hosting plan includes prepaid and fixed
disk space.
- IP Address/es - ALCOM COMPUTERS hosting accounts do not
initially include private IP addresses. In case YOU want to buy a shared
hosting plan, a shared IP address will be available for your hosting
account upon purchase. Please, contact the Sales Department for more
details.
- MySQL/PostgreSQL Database/s - All hosting plans include
database/s. Please note that FREE hosting plans do not support a
PostgreSQL database. Please observe the hosting plan comparison page on
our website for further details or contact our Sales Department.
- MySQL/PostgreSQL Database/s Quota - The allocated
MySQL/PostgreSQL quota per database depends on the hosting plan. Please
observe the plan comparison page on our website for more details or
contact our Sales Department.
- SSH - Secured Shell availability depends on the hosting
plan. For reference please observe the plan comparison page on our
website.
- Zacky Tools Installer - We provide an automated script
installer for several popular software applications. That said, we
cannot guarantee that all software applications are the latest versions
available and are fully compatible with the current PHP and MySQL
versions for your account. If you notice any incompatibilities please
open a trouble ticket from your control panel -> trouble ticket section.
- Background operations/add-on services
All paid hosting plans of ALCOM COMPUTERS include, but are not limited to,
the following services:
CronTab, Zacky Script Installer, and Mailing lists integrated into the
hosting Control Panel!
These services are offered and provided WITHOUT WARRANTY and WITH NO
GUARANTEE OF RESULTS.
Additionally, ALCOM COMPUTERS might offer the following ADD-ONS:
- Site Search Engine Submission - When applicable as a free
add-on product, SEO submission should be requested within three months
of order placement. Please note that to successfully submit your site,
it should be fully functional and finished. Sites under construction,
that are not finished, or without index page will be accepted.
ALCOM COMPUTERS ADDITIONAL SERVICES - ADD-ONS, FEATURES AND VALUE-ADDED
SERVICES OF FEATURES ARE OFFERED ON "AS IS" AND "AS AVAILABLE" BASIS. ALCOM
COMPUTERS REJECTS ANY IMPLIED WARRANTIES. NONE OF ALCOM COMPUTERS'S
EMPLOYEES, MANAGEMENT OR AFFILIATES MAY BE HELD RESPONSIBLE AND THUS LIABLE
FOR ANY POSSIBLE DAMAGES AS A RESULT OF THE USE OR MISUSE OF ANY
INFORMATION, CONTENT OR SERVICES PROVIDED BY ALCOM COMPUTERS, INCLUDING
DIRECT OR INDIRECT, PUNITIVE, AND INCIDENTAL DAMAGES RESULTING FROM ANY
FAILURE TO PROVIDE SERVICES, SUSPENSION OR TERMINATION OF SERVICES.
- Service guarantees
ALCOM COMPUTERS guarantees a 99.9% network uptime. This, however, does not
apply to problems arising from:
- Server Hardware Breakdown.
- User error(s) or purposeful disruption(s) of the hosting
service.
- Failures caused by software that is not explicitly
supported by ALCOM COMPUTERS. Consequently, if a hardware crash is
provoked by a customer, ALCOM COMPUTERS is beyond the control and
therefore ALCOM COMPUTERS cannot be held responsible for the resulting
downtime.
Third party monitoring service reports may not be used as proof of downtime
due to a variety of factors including the monitor's network capacity/transit
availability. The uptime of the server is defined as the reported uptime
from the operating system and the Apache Web Server which may differ from
the uptime reported by other individual services.
- Account usage & hosted content
- Your account content MUST comply with the parameters stated
in this Agreement. Web content requirements forbid the publication of
illegal content or content considered inappropriate otherwise. Customers
should get in touch with a ALCOM COMPUTERS representative regarding any
inquiries over this matter.
- If any of ALCOM COMPUTERS Services are used for the illegal
purpose of SPAM, then those services will be terminated immediately and
permanently. If unauthorized access is detected, ALCOM COMPUTERS
reserves the right to prohibit without notice the use of ALCOM COMPUTERS
hardware or any software hosted on a ALCOM COMPUTERS server for trying
to illegally access another hosted machine or network.
You absolutely agree and understand that by breaking this paragraph and
generally this agreement your account will be closed without notice and
no refund will be issued. A chargeback of the amount will be prosecuted
legally by ALCOM COMPUTERS legal advisers to the full extent of the law.
- Inactivity period
- During the first three months after your account's
expiration date, we will send you weekly notifications regarding
your account's status and the available renewal options. Failure in
renewing your account during this period will result in the deletion
of your account's data.
- If your account has been blocked due to a violation of
the Terms of Service, abuse, SPAM, or any other malicious activity,
then it's data will be deleted after 15 days without any notice.
- Money back guarantee
ALCOM COMPUTERS offers a 30-day money-back guarantee. If you are not
satisfied with our hosting service within the time frame of 30 days after
you purchased the account, you need to contact our Sales Department and you
will receive a full refund for your hosting plan. Any domain
registrations/transfers (free within a web hosting plan) are final and do
not fall under the money-back guarantee and will be a subject to the regular
domain price per year. For detailed information about refunds please refer
to our Terms Of Services - Refund Policy.
In the case of a bank wire refund, a fee of 10.00USD is added and the
reverse bank wire is sent at the client's expense. To process the reverse
bank wire we need you to submit (via a trouble ticket) the following
details: Last name, First name or Company name, City, IBAN, and BIC.
- Payment and chargebacks
All customers should abide by the following verification procedure.
- Services are distributed by ALCOM COMPUTERS and provided by
AttractSoft GmbH. By signing up for these services you agree that you
will be charged the respective amount for these services by the
respective merchant provider under vendor name AttractSoft GmbH. When
signing up for a web hosting service with ALCOM COMPUTERS, customers
agree to all the specified Terms in this document. Thus, ALCOM COMPUTERS
will utilize this document as evidence for the customer's agreement in
cases of a chargeback inquiry on behalf of the customer based on points
that the client tries to refute after he/she accepted them at the time
of the order.
- ALCOM COMPUTERS will charge the customers fees based on the
fee structure at the time of the sign-up process. ALCOM COMPUTERS
reserves the right to introduce changes to the packages when needed
regarding price and a set of features. This means that the current price
list may differ from the pricing and features of the customer's account.
- We always aim to keep web hosting, VPS, domain, and SSL
services without interruption. Therefore the services we provide will be
renewed automatically unless notified prior to the expiration date of
the specific service. Domains and SSL renewals are non-refundable as
they are provided by third party companies, which have an irreversible
order policy.
Chargebacks are not an acceptable way of receiving a refund. Any client who
initiates a credit card chargeback on an order will be a subject to
collections and legal actions. He/she will be charged 30.00 USD, because
when signing up with ALCOM COMPUTERS, customers accept these terms and
conditions, thus agreeing to observe them strictly.
For detailed information about the account/order verification process, our
delivery policy, invoicing and payment restrictions please refer to our
Terms Of Services - Provisioning & Invoicing.
For detailed information about refunds please refer to our Terms Of Services
- Refund Policy.
- Warranties and representations
ALCOM COMPUTERS provides hosting services on an "as is" and "as available"
basis without warranties or representations for its offering. The company
bears no responsibility for connection problems, in cases when the
customer's hosting with ALCOM COMPUTERS experiences service interruption
issues.
- No unlawful or prohibited use
As a condition of your use of the ALCOM COMPUTERS Services, you will not use
the ALCOM COMPUTERS Services for any purpose that is unlawful or prohibited
by these terms, conditions, and notices. You may not attempt to gain
unauthorized access to any ALCOM COMPUTERS Services, other accounts,
computer systems or networks connected to any ALCOM COMPUTERS Services,
through hacking, password mining or any other means. You may not obtain or
attempt to obtain any materials or information through any means not
intentionally made available through the ALCOM COMPUTERS Services.
ALCOM COMPUTERS, in its sole discretion, reserves the right to disclose at
any time any piece of information that ALCOM COMPUTERS deems necessary to
satisfy any applicable law, regulation, legal process or governmental
request, or to edit, refuse to post or to remove, in whole or in part, any
piece of information or material.
- Third party
Any dealings with third parties (as well as advertisers) included within the
ALCOM COMPUTERS Services or participating in promotions, delivery and
payment of goods and services, and any other terms, conditions, warranties
and representations associated with such dealings or promotions, are solely
between you and the advertiser or the other third party. ALCOM COMPUTERS
cannot be held responsible or liable for any part of such dealings and
promotions.
- Termination
YOU agree that ALCOM COMPUTERS, in its sole discretion, may terminate your
password, account (or any part thereof) as well as the use of the Service,
and remove and discard any Content within the Service.
- Your responsibilities
YOU are solely responsible for the content of your web pages, messages or
data that you or your sites' users upload to ALCOM COMPUTERS servers. Using
the ALCOM COMPUTERS Services in connection with surveys, contests, pyramid
schemes [HYIP], cryptocurrency miners/faucets, gambling, chain letters, junk
e-mail, spamming or any duplicative or unsolicited messaging (commercial or
otherwise) is strictly prohibited.
In consideration of your use of the Service, YOU agree to:
- Provide true, accurate, current and complete information
about yourself as prompted by the Service's registration form
- Regularly check and promptly inform us to update your
Registration Data in order to keep it true, accurate, current and
complete at all times. If you provide any information that is untrue,
inaccurate, not current or incomplete, or ALCOM COMPUTERS has reasonable
grounds to suspect that such information is untrue, inaccurate, not
current or incomplete, ALCOM COMPUTERS has the right to suspend or
terminate your account and refuse any and all current or future use of
the Service (or any portion thereof).
- YOU will receive a password and an account designation upon
completing the Service registration process. YOU are responsible for
maintaining the confidentiality of your account details, and YOU are
fully responsible for all activities that are associated with your
account. YOU agree to:
- immediately notify ALCOM COMPUTERS, of any unauthorized use of
your password, account and/or any other breach of security;
- ensure that you exit from your account at the end of each
session;
- refrain from posting, disclosing, providing, selling or offering
to sell your account details provided by ALCOM COMPUTERS to any
third parties;
ALCOM COMPUTERS cannot and will not be held liable for any loss or
damage arising from your failure to comply with these terms and
conditions.
- Any Customer in violation of our system or network security
and/or enormously overloading/over flooding the servers' resources is
subject to criminal and civil liability, as well as an immediate account
termination. Examples include, but are not limited to, the following:
- Unauthorized access, use, probe, rootkit or scan of a system's
security or authentication measures, data or traffic;
- Interference with the service of any user, host or network
including, without limitation, e-mail bombing, flooding deliberate
attempts to overload a system, and broadcast attacks;
- Forging of any TCP/IP packet header or any part of the header
information in an e-mail or a newsgroup posting;
- The Customer agrees not to publish on or over his/her
account any information, software or other content which violates or
infringes upon the rights of any third party or which knowingly
contravenes the laws of any jurisdiction in which such content is
generally accessible.
- ALCOM COMPUTERS does NOT allow sites that provide any
content, points of distribution, or 'links' to sites that:
- Infringe on any third party's intellectual property or
proprietary rights, or rights of publicity or privacy;
- Violate any law, statute, ordinance or regulation;
- Are defamatory, trade libelous, threatening, unlawfully
harassing, abusive, pornographic or obscene;
- Contain viruses, Trojan horses, worms, time bombs, cancelbots,
corrupted files, or any other similar software/programs that may
damage the operation of a third party's computer or property;
- Contain Proxy, Pirated or Hacking / Phreaking Software (Warez),
streaming of media (audio/video), file sharing services. Moreover,
any software that is copyrighted and not freely available for
distribution without cost, ROMs, ROM Emulators and Mpeg Layer 3
files (MP3) - all fall under this jurisdiction. This includes also
Torrent sites or links to Torrent sites;
- Sites related or directly providing escort services;
- Display/distribute Adult content as well as any erotic or
pornographic material, links to adult sites, or advertisements for
adult sites;
- The use of phishing or mimic sites is strictly prohibited
on ALCOM COMPUTERS. Any user's account suspected in such activity will
be terminated WITHOUT a refund and legal actions will be started to the
full extent of the law.
- YOU acknowledge and agree that ALCOM COMPUTERS might change
these Terms of Services without notice and you are solely responsible
for checking for such changes, follow up and comply with them.
In conclusion, any client not observing the aforementioned
rules is subject to an immediate account termination without a refund!
- Customer website; customer warranties/guaranties
- When buying a hosting plan with ALCOM COMPUTERS, customers
agree to be fully responsible for the deployment, development, operation
and maintenance of their website, online store and/or e-commerce
activities within that space. Each customer is in charge of all the
products, services, contents, and materials appearing online, including:
- the accuracy and relevance of the Customer's content and
material showcased in his/her store or products;
- the certainty that the Customer's content and materials
appearing on his/her store or products do not violate or infringe
upon the rights of any third party;
- the certainty that the Customer's content and materials
appearing on his/her store or products are not calumnious or somehow
illegal. The Customer is the only one in charge of approving,
processing, filling customer orders, and taking care of customer
requests and complaints. The Customer is the only one in charge of
the payment or satisfaction of any and all taxes related to his/her
website/s and online store/s.
- The Customer bears the responsibility for ensuring the
security and confidentiality of his/her customer's data (including,
without limitation, customer credit card numbers) that he/she may
receive in connection with his/her website/s or online store/s.
- Each Customer guarantees to ALCOM COMPUTERS that he/she
owns or possesses the right to use the Customer Content and the
corresponding material, including all text, graphics, sound, music,
video, programming, scripts and applets. Each Customer warrants to ALCOM
COMPUTERS that the use, reproduction, propagation, and transmission of
the Customer Content and any information and materials contained inside
do not, and will not:
- infringe or abuse any copyright, patent, trademark, trade secret
or any other proprietary right of a third party;
- break any criminal laws or manifest false advertising, unfair
competition, vilification, privacy intrusion; violate a right of
publicity or violate any other law or regulation.
- Each Customer empowers ALCOM COMPUTERS to reproduce, copy,
use and propagate any and all parts of the Customer content for the
purposes of ensuring and maintaining the Services operation. ALCOM
COMPUTERS is granted the right to assess the extent to which these
operations need to be performed.
- Unsuitable behavior
Any indecent, abusive or insulting treatment towards a ALCOM COMPUTERS
employee will be considered inappropriate. Each Customer is expected to
conduct in a well-behaved manner when communicating with ALCOM COMPUTERS
employees regarding any requests for help through e-mail, phone, etc. Each
Customer should avoid applying any form of a written emotional outburst. All
attempts of uncontrolled behavior will be interpreted as a breach of this
Agreement.
Other acts of treatment towards ALCOM COMPUTERS employees that will be
considered as unacceptable include verbal, oral, written or delivered by a
second party threats that are addressed to ALCOM COMPUTERS or any of its
employees, partners, equipment, and concerns. All forms of such threats will
be interpreted as a breach of this Agreement. ALCOM COMPUTERS reserves the
right to restrict or completely stop access to the client's account and even
to permanently disable the client's hosting account without issuing a refund
if any of the aforementioned rules are violated and if further communication
is not possible due to continued bad mannered client behavior!
- Spamming is prohibited
We take a zero-tolerance stance against the sending of unsolicited e-mails,
bulk emailing, and SPAM. Any user who sends out SPAM will have their account
terminated with or without a notice. We will determine, in our sole
discretion, whether any of the messages you send are spam. For your
information, spamming generally includes, but is not limited to:
- Advertising of your ALCOM COMPUTERS hosted site using Unsolicited
Email (spam). This is strictly prohibited and your account will be
removed immediately if it is involved in any type of spam activity;
- The bulk sending of unsolicited messages, or the sending of
unsolicited e-mails which invoke complaints from the recipients;
- The sending of junk mail;
- The use of distribution lists that include people who have not given
explicit permission to be included in such distribution channels;
- The posting of commercial ads to USENET newsgroups that do not
permit them;
- The posting of articles containing binary encoded data to non-binary
newsgroups;
- The excessive and repeated posting of off-topic messages to
newsgroups;
- The excessive and repeated cross-posting;
- Excessive email sending/receiving: over 50 emails in 2 minutes; over
150 emails in one hour; over 1000 emails in one day;
- The e-mail harassment of another Internet Customer/s, including but
not limited to, transmitting any threatening, libelous or obscene
material, or material of any nature which could be deemed to be
offensive;
- The e-mailing of age-inappropriate communications or content to
anyone under the age of 18;
ALCOM COMPUTERS reserves the right to require changes or disable as
necessary any website, account, database, or another component that does not
comply with its established policies or to make any such modifications in an
emergency at its sole discretion.
- Zacky tools sources modification
ALCOM COMPUTERS reserves the right to modify the sources of the applications
installed via ZackyTools in order to meet specific company needs. Such needs
may be (but not limited to):
- Template modification;
- Branding modification;
- Default incoming/outgoing links modification. Such modifications can
be removed and the application reverted to its very default state upon
written request (either via a Trouble Ticket or an email message to
support@supportindeed.com ).
- Account HDD resources usage
- Each and every ALCOM COMPUTERS Customer agrees not to
allocate more than 4999MB of their hosting account space to:
- image and multimedia (.gif, .png, .avi, .mpg, .jpg, .mp3, .m4v,
.3gp) files;
- archive (.rar, .zip, .tar, .gzip, .iso, .nrg, .cue, .ccd, .img,
.sub, .cue) files;
- DB dump backup (.sql, .pgsql, .mssql, .mysql) files;
- .exe, .pdf, .psd, .ppt files;
- any identical file types.
- Each and every ALCOM COMPUTERS Customer agrees not to
allocate more than 3000MB of their hosting account space for the storage
of emails.
- Each and every ALCOM COMPUTERS Customer agrees not to
allocate more than 1000MB of their hosting account space for the storage
of databases.
- Account DB resources usage
ALCOM COMPUTERS provides its Customers a shared hosting service with the
ability to use MySQL and PostgreSQL database engines. The very nature of the
service requires that database server resources are shared. The number of
available databases depends on the package that the Customer has signed up
for. The database engines described above should be used by the Customer in
a manner that will not affect server performance and no downtime can be
caused due to over-usage.
Every web hosting account can use up to 50 000 connections (per single
database) per hour and also up to 30 concurrent connections towards a single
database.
In case a database is detected to use more than 20% of the shared database
server's CPU, ALCOM COMPUTERS reserves the right to suspend the account
associated with the database without any prior warning.
- Account CPU/RAM resources usage
ALCOM COMPUTERS provides its Customers with the ability to use CPU and RAM
on a shared principle. The resources described above should be used by the
Customer in a manner that will not affect server performance and no downtime
can be caused due to over-usage. In case that a process is detected to use
more than 20% of the shared CPU/RAM, ALCOM COMPUTERS reserves the right to
suspend the account associated with the process without any prior warning.
- Inodes resources usage
Every file (web page, image, email, etc) on your account uses up 1 inode.
The use of more than 250,000 inodes on any shared web hosting account may
potentially result in a warning first, and if no action is taken, future
suspension.
- Definition of unlimited disk space and traffic usage
Being a web hosting provider, we are greatly committed to helping our
clients build their online presence. That is why we impose no limits on the
disk space and traffic on plans having these features advertised as
"unlimited".
While we want to be sure we are providing a good service to all of our
clients, we still require customers to comply with paragraph 17. ACCOUNT HDD
RESOURCES USAGE and paragraph 23. TRAFFIC RESOURCE USAGE, which set the norm
in Disk Space and Traffic usage for personal and business websites.
The nature of the shared web hosting service we provide may force us to put
constraints on specific accounts that are affecting others accounts by
abusing the server's resources beyond what is expected to be a normal
utilization of Disk Space and Traffic. Normal usage for personal and
business websites is considered usage similar to the average resource
utilization of our other customers.
An example of abnormal usage might be resource usage of a large corporation
compared to a small personal or business website or storing a large number
of video, audio or other files that require more resources to support.
With this in mind, we want to stress on the fact that we are providing
hosting through a shared environment and each website may impact the
performance of other websites. While our hosting platform has a custom
architecture designed to endure great loads generated from the shared
accounts, occasional disruptions may result in from customer's abnormal
activities.
Disruptions are rare because we carefully manage accounts that are
over-utilizing the platform's resources. In order to ensure the normal
operation of our platform, we reserve the right to suspend web hosting
accounts that are degrading its performance. In any case, we notify the
owner by e-mail prior or consequential to account suspension and we are
doing our best to cooperate with the affected customer to resolve the issue.
- Backups, data loss, and backup limit
Your use of the service is at your sole risk. Our backup service is provided
to you only as a courtesy. Our backup service runs each week and we keep
backups only from the last three weeks. ALCOM COMPUTERS is not responsible
for files and/or data residing on your account. You agree to take full
responsibility for files and data transferred and to maintain all
appropriate backups of files and data stored on ALCOM COMPUTERS servers. Any
shared account using more than 3GB of disk space will be removed from our
off-site backup. Emails are not backed up. All data will continue to be
mirrored to a secondary drive (RAID backup) which helps to protect against
data loss in the event of a hard drive failure.
- Traffic resource usage
ALCOM COMPUTERS provides a monthly traffic allowance. The allocated traffic
allowance depends on the package. In case you pass the allocated monthly
traffic, we reserve the right to suspend your account until the next month
cycle starts, or until additional traffic allowance is ordered. Unused
traffic in one month cannot be carried over to next months.
With regard to the Unlimited data traffic packages on the shared hosting
platform, a fair use policy will apply. If you generate more server traffic
than is deemed acceptable by ALCOM COMPUTERS, to the detriment of other
ALCOM COMPUTERS customers, ALCOM COMPUTERS reserve the right to interrupt
the service. Unlimited data transfer applies to your use of web pages only
(HTML, PHP, etc.), and not for the storage of movies, pictures, audio files,
downloads, etc.
ALCOM COMPUTERS reserves the right to suspend and/or terminate any account
that has traffic over-utilization and endangers the normal function of the
shared hosting platform.
- Web server resource usage
ALCOM COMPUTERS provides a shared hosting service. The very nature of the
service requires that Web Server resources are shared. Every web hosting
account can use up to 40 concurrent (simultaneous) connections originating
from one IP (regardless of the domain, subdomain) and also 40 concurrent
connections towards a single vHost (domain or subdomain).
- IP resource usage
Due to depletion of the pool of unallocated IPv4 addresses, ALCOM COMPUTERS
has to comply with the latest trends and technologies available to continue
providing IPs to its customers in a sustainable way. IPs for SSL
certificates are provided on a shared basis between multiple hostnames using
the Apache SNI module. All SSL certificates we provide work properly with
the new SNI technology, which is fully supported by the major modern
browsers. However, visitors using older versions of browsers or browsers
that do not support SNI might experience warnings about your website's
certificate.
- Feedback
In the event that you provide us any ideas, thoughts, criticisms, suggested
improvements or other feedback related to ALCOM COMPUTERS, the Site or the
Services (collectively "Feedback"), you agree we may use the Feedback to
modify our products and services and that you will not be due any
compensation, including any royalties related to the product or service that
incorporates your Feedback. You grant to us a worldwide, royalty-free, fully
paid, perpetual, irrevocable license to use, reproduce, modify, translate,
distribute, perform, display, import, sell, offer for sale, make, have made
and otherwise exploit the Feedback in any form, media, or technology,
whether now-known or hereafter developed, and to allow others to do the
same. This is true whether you provide the Feedback on the Site or through
any other method of communication with us unless we have entered into a
separate agreement with you that provides otherwise.
- Force majeure circumstances
ALCOM COMPUTERS will not be held responsible in case of a failure or delay
in doing its professional duties in consequence of circumstances beyond its
control. Such circumstances could be caused by acts of any governmental
body, war, rebellion, sabotage, embargo, fire, flood, strike or other labor
disturbance, interruption of or delay in transportation, unavailability of,
interruption or delay in telecommunications or third party services
(including DNS propagation), failure of a third party software or hardware
or inability to obtain raw materials, supplies or power used in or equipment
needed for the provisioning of the Services.
This agreement constitutes and represents the whole act of convention
between the parties in regard to the agreement signed between them. It is
not subject to any amendments, changes or modifications, or any other
alterations with the exception of changes introduced through a written
instrument that is signed by the parties to be charged.
- Copyrights
Copyrighted material must not be placed on any Customer's account without
the explicit permission of the owner(s) or the person(s) directly authorized
by the owner(s). Only the owner(s) or such authorized person(s) may upload
copyrighted material to the account.
Upon our receipt of a notice of a claimed copyright infringement containing
the above information, after confirmation, we will promptly remove the
allegedly infringing material from the Services and carry out further
procedures if necessary. We will have no liability to any Customer of the
Services for the removal of any such material.
- Miscellaneous
ALCOM COMPUTERS cannot be held responsible for the content of pages hosted
under its service. ALCOM COMPUTERS cannot be held liable for any damages or
lost profits from copyright infringements or unauthorized content
reproduction hosted on the ALCOM COMPUTERS platform as a standalone user
domain or as a subdomain under our utility domains, including but not
limited to the following: onlinewebshop.net, myartsonline.com,
mygamesonline.org, mypressonline.com, getenjoyment.net, medianewsonline.com,
scienceontheweb.net, mywebcommunity.org, sportsontheweb.net, atwebpages.com.
ALCOM COMPUTERS does not review pages for content before they are posted and
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